Privacy Policy

What We Collect

We get information in some simple ways:

• What You Tell Us: This can be your name, phone number, email, contact details, order information, or other information you choose to provide when you interact with Crispy Fish Tacos.
• Payment Information: To keep your payment safe, we use third-party payment processors and other service providers that handle payment information securely.
• Cookie Crumbs: Just basic information about how you use our site, like what type of device you’re on and which pages you visit and how you interact with our website.
• Delivery Details: If you place an order for delivery, we may need information such as your delivery address and contact details to help complete the order.

Don’t worry; we only get the information we need to operate our website, process orders, communicate with you, and provide our services.

How We Use Your Information

We use your information to:

• Process and manage your food orders
• Communicate with you about your orders or requests
• Make our menu, website, and customer experience even better
• Help you with questions, feedback, or problems
• Send you updates, promotions, or other communications if you choose to receive them
• Maintain, improve, and protect our website and services

We do NOT sell your personal information. Your secrets are safe with us.

Cookies and Tracking

Our website might use cookies to:

• Help our website and ordering features work properly
• Remember certain preferences or settings
• Understand how visitors use our website and which pages they find useful
• Improve website performance and the overall customer experience

You can turn off cookies in your browser settings, but then some website features may not work as intended. 

Sharing of Information

We only share your information when we really have to, like with:

• Ordering and delivery partners that help process or fulfill your orders
• Payment processors that handle transactions
• Website, hosting, analytics, and technology providers that help us operate and maintain our online services
• Other service providers when they are necessary to provide services on our behalf
• Government authorities or other parties when required by law

We make sure appropriate service providers handle information responsibly and according to applicable requirements.

Data Security

We do our best to protect your information from sneaky people. But remember, no online system is 100% safe, so we can’t promise it’s totally unhackable.

We use reasonable measures designed to protect the information we collect against unauthorized access, use, alteration, or disclosure. 

How Long Do We Keep Your Information

We keep your info only as long as we need to:

• Process and maintain records of orders and transactions
• Respond to questions, requests, or customer-service issues
• Operate and improve our website and services
• Meet legal, accounting, tax, or other applicable obligations

After that, we may delete, anonymize, or securely retain your information as required or permitted by applicable law.

Your Rights

Depending on where you live, you might have some cool rights like:

• Looking at your personal data
• Asking us to fix anything wrong
• Telling us to delete your data
• Asking how your personal information is collected or used
• Opting out of certain marketing communications
• Exercising other privacy rights available under applicable law

If you want to use your rights, just give us a shout using the info below.

Third-Party Services

Sometimes, we need help from other companies for:

• Taking and managing orders online
• Processing payments
• Helping fulfill or deliver your orders
• Website hosting, analytics, and other technical services

These companies have their own privacy rules, so be sure to check them out when you use their services.

If you place an order through a third-party ordering or delivery platform, that platform may also collect and process information under its own privacy policy. 

Changes to This Policy

We might change this Privacy Policy every now and then. If we do, we’ll update it right here with the new date.

We encourage you to review this page periodically so you can stay informed about how we handle your information. 

Contact Us

Got questions about this Privacy Policy or how we handle your information? Reach out to us through our website or contact Crispy Fish Tacos at our La Jolla location. We’ll do our best to help you with your privacy questions or requests.